Frequently asked questions about Intact Software

We have put together some of the questions we get asked most about Intact Software.  If your question is not answered below, please feel free to contact us at any time. 

 

Who is Intact Software?

Intact Software is a company set up in 1992, by Paul Marry, an Accountant and Aidan Lawless, a Computer Programmer.  They developed an accounting package for businesses looking to computerise their financial information.  Workly closing with their customers over the years has seen the software develop into a powerful business software package for companies looking for complete control over their business. The software promotes efficiencies, competitiveness and profitability for businesses looking to grow and succeed. 

The company has grown from strength to strength to become the software of choice in a wide variety of industries.  They include leading small to medium sized enterprises (SME’s) in wholesale, distribution, manufacturing, service and retail industries.  Intact customers now spread across Ireland, the UK and the Middle East. 

It is fairly easy to get a standard accounting package.  To get one that can be tailored to fit your business is just ‘SMART’.  We like to think it makes us different. 

The software is designed, developed and supported from our head office in Ireland and delivered locally by a network of fully trained, accredited channel partners.  Together we provide ‘Tailored Software for Smart Business’.

Our backgrounds and extensive experience over the years means we know what works and how to make it work for you.  Our expertise and proven track record shows in our case studies.

 

What services do you offer?

Whether you’re looking for your first computerised accounting system or a business management solution for complete business control, we can tailor our software to suit your business requirements.

We strive to satisfy your present and future needs with the minimum amount of disruption to company functions during implementation.  We’ve helped many businesses to create their own competitive advantage over the years and we can do the same for you.

 

Business Software Solutions

• Intact Professional - A comprehensive, feature-rich accounting and business management solution offering all the necessary functionality you need, from back end accounts to stock control and POS with powerful management reporting throughout.
  
• Intact Plus - A great package for companies looking to maintain tighter control of their stock.  Integrated with the financials, the system can provide full product pricing options combined with product history and sales analysis.
  
• Intact Lite - Ideal for companies computerising their accounts for the first time or small business looking for more control over their sales, purchases and nominal ledgers.

 

Development Services

Think of a way to out-smart your competitors?  Get the Intact Development Team to fine-tune your package to give you that competitive edge.  It may be as simple as developing a single report or as complex as a unique works order processing cycle – whatever it is, we will enhance the core software to help you stay ahead of your competition.

 

Implementation, Consultancy & Training

Once we truly understand the issues and challenges facing you, we recommend an appropriate solution to cater for your business requirements. 

Our team brings a wealth of knowledge to our customers and will help you to decide which features are most suited to your needs. You will also have the opportunity to get affordable enhancements to the core product through our PCR (Program Change Request) system.

Once you are up and running, we will empower you to maintain your new system through training that is tailored to your specific needs.

 

Software Support and Product Update Cover

All Intact users are offered the opportunity to avail of our Software Support and Product Update Cover.  This will ensure that you are kept up to date with changes in technology/regulations and using the best of breed software. 

You will also have access to telephone and modem support to ensure that any issue arising is dealt with speedily and effectively when it arises. 

All Intact Channel Partners provide the same level of support as standard.

 

Other Services

All Intact Software Channel Partners offer complete hardware and IT peripherals.

 

What industries do you supply software to?

Intact Accounting and Business Management Software is designed for companies involved in wholesale and distribution.  Over the years, we have gained an expertise in certain vertical markets including:  

• Builders Merchants
  
• Catering Equipment
  
• Electrical Wholesalers
  
• Fasteners and Fixings
  
• General Distribution
• Furniture Stores
• Machine Service
  
• Hardware Stores
  
• Safety Wear
  
• Tile Distribution
  
• Time Recording
  
• Office Suppliers
  

This list is constantly evolving to meet current and future customer needs. Intact provides an ideal solution for all kinds of distribution businesses giving tight stock control, point of sale, management accounts, order processing and full debtor and creditor management.

 

What can Intact achieve for me?

• You want to reduce costs, increase revenue and improve efficiencies.  Not a problem.  We know what works and how to make it work for you. 
  
• You want to win and retain more customers.  We can help you make the most of your customer information to keep your existing customers and generate new ones.  
  
• You want to improve your cash flow.  We make it easier for you to plan and budget for future growth by minimising debtor problems and managing your stock. 
  
• You want to manage your time more effectively.  We will automate cumbersome manual processes to provide the biggest impact on your business giving you more time to focus on other areas of your business.
  
• You want to support/enhance your sales and marketing activities online.  Our fully integrated e-commerce solution will help you reach more customers and serve them better 24/7.  
  
• You want a provider with experience and a proven track record.  Our expertise and experience shows in our case studies.  Find out how companies like yours have benefitted from Intact here.
• You want to ensure your business succeeds into the future and achieve long-term profitable growth.  With the ability to see the real-time state of your company at any time, you can proactively plan for your future.

 

How will I benefit from using Intact?  

1. Accelerated sales – You’ll sell more with less effort.  We make increasing sales easier with a system packed full of features designed specifically to do this.
   
2. Make bigger profits – Margins, Margins, Margins.  The main focus of our software is to give you the best possible means of increasing your margins.
   
3. Save Money – Smoother, faster, more efficient & cost-effective processes equals big savings.
   
4. Make better use of your time – Get what you want from the system fast; from real-time data to ad-hoc reports.  Spot trends, opportunities or potential problems quicker. 
   
5. Get your cash flowing again – With the ability to monitor, analyse and adjust your cash flow to enable your business to survive and grow - whatever the economic situation. 
   
6. Reach more customers and serve them better – With your employees sharing accurate, up-to-date information more easily, they will work smarter and faster. 
7. Peace of Mind – Intact should be the last software solution you’ll ever need to buy.  We keep up with customer needs, upgrade our core software accordingly and pass on new features to you.
   
8. Flexibility – From a single user to 1,000 concurrent users, to multi-location sites, we can cater for them all.  Think of a way to out-smart your rivals?  Get our development team to create it for you.
   
9. Value for money – See immediately the positive effect Intact has on your business with a return on your investment inside a year to 18 months.
   
10. Expert input – We bring 17 years experience working in several key industries to the table.  You gain from our insight into what works and why.